Ensure your drinking water stays safe and healthy.

Experience why hundreds of people in Calgary and nearby cities and towns, choose Aquaduct for their cross connection device testing.

Cross connection device testing that meet the city of Calgary by-laws.

Our certified testers are registered with the city of Calgary and the AWWA.

Cross Connection Device Testing

We provide cross connection control device tests for every type of testable device.

Our Calgary plumbing and heating company has several certified testers, registered with the City of Calgary and the AWWA (American Water Works Association- Western Canada Division).

Our services include annual cross connection control device testing & report filing, device repairs, replacements, and even brand new device installation. With our expertise and extensive experience, we have the knowledge to troubleshoot problems to ensure our drinking water stays safe and healthy.

We build custom device-management plans for Commerical Buildings, Property Management companies, Hospitals, Schools, Condo Boards, Landscapers, Irrigation Companies, Car Washes, Dog Washes and many more!

Testing & report filing
Device repairs
New device installation
Guaranteed appointment times
Competitive rates
Certified testers
Reports filed with municipality
Annual reminders

Call us today and schedule your free estimate!


Hassle-Free 1 Year Guarantee

When we supply your products, we take responsibility for all the individual parts and ensure that your order is correct. In the rare case that you experience a manufacturer defect anytime within the first year following installation, there is absolutely no charge and no hassle to you. We will repair or replace your product, whatever is necessary to ensure complete working order. It's that simple. Our 1-year warranty applies to all parts & equipment we supply.

Common questions regarding Cross Connection Devices

The city sent me a letter saying I need to get my devices tested. How soon can you get here?

We offer a variety of appointment times and can often accommodate you within a couple of days, especially if you are past the due date.

Do you provide a better rate for more than one device?

Yes! Devices must be at one address to qualify for a bundled rate. Property Management companies, commercial property owners, tenants, and condo boards are all eligible for bundled rates and can save a lot of money this way. Even homeowners who have more than one device are eligible for a bundled rate.

Will my water need to be turned off?

Yes. Each device test requires your water to be shut off for approximately 15 minutes. If you have tenants, or anyone else that might be affected by having no water, please ensure you provide them with proper notification that their water will be shut-off for a short period of time. We guarantee to be there within the time frame given, in order to minimize any inconvenience.

What is a Cross Connection Control Device?

Basically, it is a piece of plumbing equipment that protects the water you drink from becoming contaminated with something that could be dangerous to your health and the health of your neighbours, such as harmful toxins, chemicals or bacteria. Contamination can happen if a device is not working properly when water flows backward (also called backflow). Devices come in many shapes and sizes.

How serious is this?

Devices do fail the test sometimes. If a device fails, it can contaminate the public drinking water supply with harmful chemicals and bacteria. This can be extremely serious and the owner can be held responsible for damages. That is why it is extremely important to comply with our Canadian Plumbing Code and local municipal by-laws to ensure all your devices are tested annually.

What happens if my device fails?

Devices have moving parts inside, along with rubber pieces that can wear out or become damaged. The metal parts on your device can also warp over time. If your device fails, we always choose the most economical & practical solution. We can replace the parts that caused the device to fail. In more serious cases, the device may need replacement.

What will it cost to repair my device if it fails?

Prices vary on parts, depending on the make, model and size. We can give you a free estimate for parts and labour costs. That way you'll know ahead of time how much it will cost to get your cross connection device working properly again. There is no obligation to hire us to do the repairs, however, we must file a failed report with the municipality within 3 days, and you must have the device repaired or replaced within 5 days.

I don't want to have to remember to call every year for this. Do you have a reminder system?

Yes! We want this to be as painless as possible. We will call you next year to set up your appointment, before your annual device's test due date.


Aquaduct came out on time and were very professional and knowledgeable. They answered all of my questions and concerns. I will be using Aquaduct for my required work.

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A few more services we're really good at...

Our family owned and operated company has the knowledge, skills, and tools to provide a variety of quality services to customers in the Strathmore areas.

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*O.A.C. Pre-qualify today! Financing is optional and available to homeowners on most home comfort equipment & installation costs. Some conditions apply. Click here for financing pre-approval.

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  • Aquaduct Plumbing + Heating Inc.
  • Calgary, AB, T2A 2N9
  • Canada
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